QA Analyst - Mid to Senior (Qld)

Keywords Studios is one of the largest go-to technical and creative services providers to the global video games industry. We provide integrated art production, engineering, audio services, testing, localization, and player support services for PC, Playstation, Nintendo, Xbox video games. How big are we? 17,000 employees. 80+ Studios. 20+ Countries. EUR$650M+ Revenue. Best of all, we continue to grow in a sustainable way. 

Keywords Studios Australia, consists of Wicked Workshop (Vic), Tantalus Media (SA, Qld, Vic), and Mighty Games. In 2023 we added over 70 new, talented individuals surpassing 250 employees in Australia. We're anticipating similar growth for 2024. Whilst we're backed by a highly successful parent company, we still enjoy the intimacy and independent studio feels. If you're a passionate, collaborative, can-do, delivery focused individual, we'd love to hear from you. 

This position is with our Tantalus North, Brisbane Studio. 

Job Description

We are looking for  passionate individuals who can bring a customer and quality centric approach to the quality assurance process. As a quality assurance analyst, you will take part in the crucial work of testing our games to ensure they meet the high standards for quality we and our players expect. You will work alongside other QA team members on our games, fully embedded with development teams to perform quality assurance activities across the full lifecycle of our titles. You will advocate for our players, offer insightful, kind, and respectful feedback, create vital test suites and documentation based on project sources of truth, and advocate for the constant intentional improvement of quality assurance as an embedded game development practice in our industry.

We're seeking experienced video games QA Analysts with a minimum of five years experience in QA. 

Responsibilities

• Communicate clearly and effectively, both verbally and in text with local and remote staff, customers, and partner representatives.
• Utilise industry-standard QA techniques and work within standards-led, carefully customised software development methodologies.
• Use cutting-edge automation technologies to supplement our human-led QA activities.
• Document observed bugs or failures clearly, and with as much supporting evidence as possible.
• Advocate for our players’ experience, contributing directly to their enjoyment of our games.
• Report on build health and test coverage using industry standard reporting techniques.
• Contribute to ongoing QA process development and improvement.
• Liaise and coordinate with external testing teams.
• Confidently manage your time.
• Exhibit excellent written and verbal communication skills (hint: write a great cover letter!)

Core Concepts

• The seven fundamentals of software quality assurance.
• Functional and Acceptance testing activities.
• Documenting and communicating observed bugs.
• Implementing project specific test automation techniques.
• Assessing and discussing software quality in terms of risk, with a view to helping project stakeholders make informed decisions.

Programs to Know

• Atlassian Jira.
• Azure DevOps.
• Slack.

Nice-to-haves

• SharePoint.
• Confluence.
• Mobile platform sideloading.
• Console devkit/testkit experience.
• Experience with Sony, Nintendo, and Microsoft console technical and certification requirements.
• Enterprise software testing experience.